The support and confidence Kathleen brought to the table was second to none. Every effort was made to help and it was greatly appreciated. - Jennifer

I’m an operational officer and I was with the other union AWU and I had an issue I wanted to discuss I rang a number of times with no response so I resigned and joined NPAQ within an hour of me ringing I had a phone call back and then within 24hours I had a letter drafted up by NPAQ and sent to my managers my issues were resolved.

I’m very happy and feel supported with NPAQ
I will be spreading the word to join NPAQ
We need people to stop complaining about their situation and getting nowhere - just resign from whatever union your with and join NPAQ so they can grow and have the power to resolve your issues.  DM

Kathleen was fantastic, provided excellent support. Great to see that members who work in management receive all the assistance required. I never got this with the QNMU even though I had been a long term member and paid huge membership fees! - Cynthia 

NPAQ dealt with my case in a professional and companionate manner - NPAQ Member

Hi NPAQ, I just inducted an agency staff member and of course gave her NPAQS brochure. She did an ahah, said she had heard of NPAQ, knew they had just secured millions of $s in back pay for UHC nurses. Told me her friend in HR told her to get out of QNMU and join NPAQ they are 'go getters'.  Your starting to make a name for yourselves.

Well done and many thanks. - M 

Thank you for following up on the outcome of my Flexible Work Arrangement request. I am happy we were able to reach a final agreement.  I would like to thank you for your understanding and support with this matter. I hope that in the future I am able to provide support to employees with the same professionalism and knowledge that you have given me. 

NPAQ Member

It's the real deal ... feels like nurses supporting nurses without any other agenda around

NPAQ Member

I had a situation arise at work that I needed union representation for. Having only recently changed unions to NPAQ I was a bit nervous- but I need not have be.en. I was lucky enough to have the lovely Marcia come and support me through a meeting and subsequent follow-up phone conversations, emails and texts. Marcia has been reassuring, very professional and so very helpful to me during a very stressful time. I am so appreciative towards her for that. I highly recommend NPAQ to all my nursing friends.

Many thanks. Regards, Bridget L. 

 I am really impressed with the service and the team are really easy to talk to, right from the first person to answer the phone thru to the person I dealt with (Marcia).  

I felt very relaxed and not scared or intimidated at all.

This is my first year with NPAQ - very happy chappy hear!

Susan - NPAQ Member

Kathleen had a lot of patience with me as it was complicated explanation that I provided her with. Just when I was about to give up, she encouraged me to push.

KA - NPAQ Member

Margaret and Marcia were great support and I don't think my employer would have addressed my concerns if Marcia hadn't phoned them to let them know I was a member and NPAQ were involved.
Great job, well done!

NPAQ Member

You had all the answers to my questions, did not let me deviate from the path we agreed on, provided me with a letter of reply for my employer and last but not least kept me on an even keel at a time of extreme stress.

A VERY big thank you to all that helped me.

Meredith

Explained my options, supported me, talked to me, never made me feel unsupported.  My calls were always returned if not answered directly, I was never made to feel that my issue was unimportant.

Elaine

WOW!  Thank you so much.  I never felt this supported or has such thorough and speedy service and support with QNMU.

Matt G, RN FIFO

NPAQ provided me with a fast response and made me feel that I was their top priority.  I felt that all the staff were there for my best interest and were available day and night.

Adam, RN

Thank you for your on going support for my work place St Andrews Hospital.  I see you are working really hard for equality and a fair deal in many areas. You have proposed some really good ideas and fairness in the work place.

Thank you. - Liz W.

NPAQ Provided me with a sensational representative.  She was honest, thorough and cut straight to the heart of the issue. With quick response to my phone calls and emails, she became my greatest support - above and beyond my expectations.

My work colleagues were surprised when I told them about the support, assistance to write an appropriate response and the ongoing contact.  This meant a great deal to me as the situation emotionally knocked me.

Diane

Quick reply and prompt support

- Alia

What would you say is unique about NPAQ?

More reasonable fee and Australia wide coverage.

Laura, NPAQ Member