Did you receive your statement by email?
It should look something like this 👉
Great you got it!
- Check the information is correct to include in your tax return.
- If any personal information is inaccurate, such as your address, you need to update this.
- If you need an updated statement let us know email@example.com
Oh no! You didn't get one.
Have you checked your spam folder?
This does happen sometimes. If it is in there make sure you mark it that it is not spam. (There might be a couple of other communications from us in there too…)
Maybe your email address on our records is incorrect?
Log into the members dashboard and verify your email address. See instructions below.
Do you pay by salary sacrifice?
See more information below.
Do you need us to resend your statement?
Let us know firstname.lastname@example.org
Contact one of our support team
Phone:1300 131 643